Please see your detination country below:

Ireland   >  €10

UK   >  €15

Europe   >  €20

Rest of World   >  €30

Please see your shipping destination below for approximate delivery times. We strive to pack and ship our orders within 24 hours. During busy periods, shipping carriers may experience a delay.

Ireland   >  1-2 days

UK   >  2-4 days

Europe   >  5-6 days

Rest of World   >  5-10 days

Yes. You will be notified by email from our customer service team when your order has been dispatched and provided with a tracking number for your order. All deliveries require a signature upon receipt.

We use DPD,  An Post and local courier partners. You’ll be asked to select a delivery method during checkout.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Simply email us at info@heidihiggins.com and we'll provide you with all the details as well as a return address.

After goods have been returned in the correct manner within 14 days, a refund will be issued to your means of payment. We aim to process your refund as quickly as possible, however during busy periods this can take up to 28 days. Your refund may take up to 3 days to see in your bank statement depending on your bank.

If you would like to cancel your online order within 2 hours of confirmation, please email us at info@heidihiggins.com. Unfortunately it is not possible to cancel the online order after this time. Orders must be shipped back to us within 14 days.

Note, cancellations will only be considered if the goods are returned to us in the manner that you received them, complete with the “do not remove” tag still attached to the product.

Cancellations will not include delivery charges unless in the unlikely case where you were sent the wrong product or the goods received were faulty then the delivery charge will be refunded. 

Refunds will not include delivery charges unless in the unlikely case where you were sent the wrong product or the goods received were faulty then the delivery charge will be refunded.

If you would like to exchange an item for a new size, please contact a member of the team at info@heidihiggins.com to ensure availabliity.

We do not provide a custom tailoring service but Heidi is constantly adding new styles to the website so please check back regularly. Sizes range from 8-18 across the collection.