If you would like to cancel your online order within 2 hours of confirmation, please email us at info@heidihiggins.com. Unfortunately it is not possible to cancel the online order after this time. Orders must be shipped back to us within 14 days.
Note, cancellations will only be considered if the goods are returned to us in the manner that you received them, complete with the “do not remove” tag still attached to the product.
Cancellations will not include delivery charges unless in the unlikely case where you were sent the wrong product or the goods received were faulty then the delivery charge will be refunded.