We offer free shipping for all orders over €250. For other amounts, please see your detination country below:

Ireland   >  €10

UK   >  €15

Europe   >  €20

Rest of World   >  €30

Please see your shipping destination below for approximate delivery times. We strive to pack and ship our orders within 24 hours. During busy periods, shipping carriers may experience a delay.

Ireland   >  1-2 days

UK   >  2-4 days

Europe   >  5-6 days

Rest of World   >  5-10 days

Yes. You will be notified by email from our customer service team when your order has been dispatched and provided with a tracking number for your order. All deliveries require a signature upon receipt.

We use DPD, and local courier partners. You’ll be asked to select a delivery method during checkout.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Returns need to be delivered to the below address within 14 days of receiving the product. Please fill out and include the refund form enclosed in your package when returning.

Heidi Higgins Boutique,

42 Grattan Street,

Portlaoise,

Co. Laois,

Ireland

Please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by you handling them in a way which would not be permitted in one of our stores. Note, refunds will only be considered if the goods are returned to us in the manner that you received, complete with the “do not remove” tag still attached to the product..

After goods have been returned in the correct manner within 14 days, a refund will be issued immediately to your means of payment. This may take up to 3 days to see in your bank statement depending on your bank.

If you would like to cancel your online order within 2 hours of confirmation, please email us at sales@heidihiggins.com. Unfortunately it is not possible to cancel the online order after this time. Orders must be shipped back to the below address within 14 days:

Heidi Higgins,

42 Grattan Street,

Portlaoise,

Co. Laois,

Ireland

Note, cancellations will only be considered if the goods are returned to us in the manner that you received, complete with the “do not remove” tag still attached to the product.

Cancellations will not include delivery charges unless in the unlikely case where you were sent the wrong product or the goods received were faulty then the delivery charge will be refunded. 

Refunds will not include delivery charges unless in the unlikely case where you were sent the wrong product or the goods received were faulty then the delivery charge will be refunded.

If you would like to exchange an item for a new size, please contact a member of the team at sales@heidihiggins.com to ensure availabliity.

Yes! We strive to ensure all our products have the best fit. However if you would like one of our seamstresses to tailor one of our garments exclusively for you, please get in touch by emailing boutique@heidihiggins.com